Privacy Policy

Version date: 1st Sept 2020

1. Credit card safety

The padlock sign or ‘https’ that is displayed in your browser URL panel when making payments or providing financial or payment details to Susan Phelps is the universal symbol of secure encrypted payment.

Your payment card information is never stored or recorded in Susan Phelps’ databases, personal information including passwords is protected by encryption tools and SSL certification.

2. Use of Personal Information

We do not retain any information you provide to us for longer than is necessary to  process your order, process your payment and manage any enquiries or problems you  may have with your order. Our databases are continually maintained and regularly updated. 

Cookies are used on our website in order to ensure that our records are accurate and to provide you with the best service. Cookies are placed on your computer so that we  can recognise you when you visit our website.  If you do not wish to be identified  through these cookies you can disable the function by following the instructions  provided by your browser. 

3. Submitted data

You may provide or we may collect data from you at a number of points, including when you:

• complete a form on our website, for example when you submit an enquiry via a contact form or submit a request for a call back
• contact us about our services by telephone or email
• complete a form at an exhibition, seminar, or conference
• enter into a contract with us by commissioning Susan Phelps to undertake photographic services or supply products

This data may include:

• your name
• work address
• work telephone number
• work email address
• product or service interests

We use your submitted data for the following purposes:

• to provide you with information that you request from us
• to contact you to follow up on product or service requests either by email, phone or post
• to provide you with products and services that you commission from us
• to provide you with ongoing support
• to provide you with essential information regarding the services you have commissioned us to undertake or updates to these services

We may also use your data to occasionally provide you with information about related services and offers that may be of interest to you by email. you may unsubscribe from receiving these communications at any time by contacting us at info@susanphelps.co.uk

4. Data protection

We take security very seriously at Susan Phelps Photography and we want our customers  to feel comfortable using our website. We respect your right to privacy and will only  process personal information you provide to us in accordance with the Data Protection Act 1998.

We may wish to contact you from time to time with new offers and product lines and  other marketing information using email addresses you may have provided to us in the course of visiting our website. 

If you do not wish to receive these email messages please use the Contact Us page to request the removal of your details from our mailing lists, allowing 28 days for us to amend our records.

We will not share or sell your details with third party businesses. 

5. Cookies

When you visit www.susanphelps.co.uk, we collect standard internet log information and details about the behaviour of visitors to our site. We do this to find out things such as the number of visitors to the various parts of our site and to provide you with a better experience. We collect this information in a way which does not personally identify you and we do not match it with any further data on an individual user.

Cookies are small text files that are placed on your device to help our website provide a better user experience. Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

To find out more about cookies and how to manage or delete them, visit www.aboutcookies.org.uk.

If you choose to disable cookies, you may not be able to use all the features on our website.

6. Contact

Should you have any queries regarding this privacy policy or would like to request or modify any contact details we hold for you, please contact us at: info@susanphelps.co.uk

 

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.